Outsourcing
Mercer is a global leader in benefits outsourcing, known for solving our clients' most complex benefits administration challenges. By delivering seamless services across benefit domains and international borders, we help clients more efficiently manage their benefits programs and help employees better realize the value of their employer-provided benefits. We provide complete solutions for:
- Total benefits outsourcing, including administration and delivery for all wealth, health and flexible benefits
- Total retirement outsourcing, including administration and delivery for all retirement benefits
- Stand-alone services for defined benefit administration, defined contribution administration, health benefits administration and flexible benefits
Case Study
Simplifying benefits administration with total benefits outsourcing
Like many employers, a leading energy provider in the US Midwest was struggling with increasing challenges and costs of managing employee benefits. With the average tenure of its employees between 15 and 20 years, retirement planning was top of mind for employees and management alike. Consistent with the overall aging of the global workforce, the number of participants in this company's defined benefit (DB), defined contri- bution (DC) and retiree health plans would surely be increasing – with no signs of abating – and with it the associated administrative and cost burdens. Mercer had already been a trusted partner, providing consulting advice across multiple benefits programs. With the challenges ahead, we suggested that management explore the advantages of total benefit outsourcing (TBO).
White Papers 
- The TBO Superhighway
- TBO's Best-practice Challenge
- Simplifying Benefits Outsourcing: Adopting the TBO Approach